AHZ-specialists combine clinical science with practical experience to assist daily at contribute to the advancement of pharmaceutical care. Their mission is twofold: the improving patient care as well as developing drugs for the future. With its own laboratory and a state-of-the-art preparation unit, AHZ has on deep expertise and a clear vision of pharmaceutical innovation.
The issue
AHZ had two custom-developed software solutions: AHZ Order and Webviewer. These systems had originally been developed by a former employee, so limited knowledge was available within the current team for maintenance and further development. Moreover, the systems were outdated and did not offer the user-friendliness and modern look appropriate to today's digital standards. The challenge for AHZ was to implement a future-proof solution that:- Easy to manage.
- Providing users with a modern, intuitive experience.
- Seamlessly integrate with their ERP system, Microsoft Business Central.
- Expandable for future developments and additional functionalities.
Our solution
The existing systems were replaced by a single central environment built on Magento, a proven and robust e-commerce platform. This offered AHZ a solid foundation that easy to manage and build on. The solution was rolled out in two phases:Phase 1: Replacement of current systems with a basic environment, with which the primary processes are directly supported.
Phase 2: Further optimisation and expansion with customised functionalities. A strong link with Microsoft Business Central was an essential part of the implementation. In addition, specific features were added, such as:
- Umbrella accounts: Allows master accounts to view historical information from underlying accounts, including open orders and backorders within an organisation.
- Sales agent module: Allows specially configured accounts to place orders place orders for multiple other accounts, providing a more efficient ordering process within large organisations.
- Assignment of a responsible person within AHZ: An internal administrator was appointed to manage the B2B portal maintain and further optimise.
The result
The new system not only meets all original project requirements, but also offers additional benefits through the implementation of Hyvä, a modern front-end technology for Magento. As a result, the ordering application not only has a modern look and feel, but is it is also faster and more user-friendly. Thanks to the integration with Microsoft Business Central, users now always have access to up-to-date information on stocks, orders and back orders. In addition employees no longer need to log in to two different systems, making the workflow considerably more efficient.
Key improvements:
Modern and intuitive user experience thanks to Hyvä technology.
Quick access to essential information, such as stock statuses and orders.
More efficient management by merging systems.
Flexibility and scalability for future expansion.
The collaboration
Initial reactions from AHZ are very positive. Having information quickly available
within a modern and well-functioning system is seen as a huge advance
experienced.
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